JOT Publishing, LLC/JOT Bible Life-Notes understands sometimes your purchase isn’t a perfect fit—so we’re happy to offer returns within 35 days of purchase.
An original sales receipt with order number dated within 30 days of purchase including 5 days for shipping transit time for a total of 35 days from purchase is required for all returns or exchanges. Please provide all billing information and payment information. Proof of identification that matches the original order may be required.
Keep in mind these factors when returning your item to JOT:
- Returns and exchanges should be new and in the original packaging. Please include all accessories that came with your item.
- Returns with the original sales receipt , order number, receive a refund based on the initial form of payment.
- Return shipping charges are the responsibility of the purchaser.
- Original shipping charges are not refunded. As of May 10, 2016, the outgoing/original shipping cost per JOT book is set at $11.00 U.S. Shipping . This is a third party cost and this amount will be deducted from original sale. Making a refund per shipped item minus shipping cost the total refund.
Unfortunately, some items cannot be returned. No refund or exchange of any kind will be granted or made for Items damaged, used or worn. This will include an item not in it original new condition.
Please note JOT may limit or decline some returns and exchanges.
How to return for exchange or refund:
If purchased using Amazon Payments was used, please use Amazon to start your return/refund/exchange.
If purchased using the JOT Bible Life-Notes website please use the website or contact JOT by email: firstname.lastname@example.org to start your return/refund/exchange.